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+61 (0)8 6374 7000
+61 1300 033 100
info@coastins.com.au
1st Floor, 186 Scarborough Beach Road, Mt Hawthorn Western Australia 6016
PO Box 120 MOUNT HAWTHORN WA 6915

Complaints and Disputes Resolution - Lloyds
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Product Design & Distribution Policy

Coast Insurance Pty Ltd (ABN 44 108 154 829, AFSL 268726) (‘Coast’) acts under a binding authority as agent for the insurers of the products, HDI Global Specialty SE – Australia (ABN 58 129 395 544, AFSL 458776) and Certain Underwriters at Lloyd’s. The insurers may act individually or as co-insurers. Please review the particular product which sets out the insurer(s).

Any information provided on this website is general advice only and has been prepared without taking into account your or a broker’s client’s objectives, financial situation or needs. You or a broker’s client should consider these factors, having regard to the appropriateness of this advice, and the relevant Product Disclosure Statement for retail products, available by calling us on (08) 6374 7000 or downloading it from this website, before deciding to acquire, or to continue to hold, this product.

Steadfast Group Ltd (ABN 98 073 659 677) (‘SGL’) has a majority shareholding in Coast. SGL may receive a professional services fee (PSF) from insurers, premium funders and underwriting agencies such as Coast (Partner) for access to regulatory and compliance support; marketing and communications; data insights; and access to technology platforms. The PSF is an agreed amount between SGL and the relevant Partner, usually annually. The PSF is not determined by the volume of the business that the Steadfast Network brokers place, nor is the amount of the PSF known to the Steadfast Network Brokers, so it is not able to influence recommendations to their clients.

Coast may have access to shared services from SGL, including: compliance tools; procedures; manuals and training; legal; HR banking; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them.

SGL’s FSG is available at www.steadfast.com.au or on request by telephoning SGL’s Company Secretary on +61 2 9495 6500.

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